At Trovetees, we are committed to advocating for responsible gaming as part of our dedication to customer care and social responsibility.
We feel it is our responsibility to guarantee your enjoyment while using our platform, while also being aware of the possible risks of PC gaming if not managed properly.
To aid you in preserving a secure and pleasurable gaming experience, we endorse responsible gaming and provide resources for players looking to effectively regulate their gaming habits.
Gaming should be an enjoyable activity. Follow these suggestions to assist you in controlling your gaming experience:
We promote responsible gaming by providing various features intended to assist you in maintaining control.
If you require a break or believe your gaming habits are concerning, you have the option to self-exclude from Trovetees through the features in the "Profile" section on our website. You can select from the following choices:
These choices become active right away. If you can still log in to the platform later on, please inform us immediately by email.
During self-exclusion, you will be unable to access our platform. If you need your account history or any other information, kindly get in touch with customer support via email. Moreover, you will not receive any marketing communications from us while in this period.
We suggest exploring comparable exclusion options on other gaming platforms and updating your social media settings to steer clear of relevant content.
Trovetees reserves the right to implement permanent or temporary exclusions at our discretion if there is evidence indicating possible gaming-related concerns.
If you intend to deactivate your account, kindly submit a written request to our customer service team attrovetees.com. Trovetees reserves the right to deactivate accounts as deemed necessary, while upholding all existing contractual agreements.
If you don't have an account but want to opt out of our platform, emailtrovetees.comwith your complete name, address, email, and age. This exclusion will come into effect right away and can only be canceled seven days after submitting a written request.
You can monitor your gaming and transaction history through the "Game History" and "Transaction History" sections on the platform. For additional details, please reach out to customer support.
If you or someone you are familiar with is encountering difficulties with gaming habits, please evaluate the following self-assessment questions:
If you respond positively to several questions, you might be facing difficulties with gaming. Reach out to the support groups mentioned in Section 4 for advice and help.
If gaming has adversely affected you, consider contacting Computer Gaming Addicts Anonymous (CGAA) at[email protected]. Please be aware that CGAA is an independent organization and not associated with Trovetees.
To guarantee online safety for children, we advocate utilizing parental controls and filtering software to block minors from accessing inappropriate content.